vape frenzy
Hear from Our Loyal Users
Australia
Navigating the website was a breeze; everything was well-organized, making it easy to find my favourite flavours. The checkout process was straightforward, and I appreciated the prompt order confirmation. My package arrived earlier than expected, and the products were securely packed. Overall, a hassle-free experience from start to finish.
The website was easy to navigate and checkout was quick. Got my tracking number same day and the vape arrived the next arvo. Couldn’t be happier!
Order arrived eventually but tracking didn’t update for two days. Bit stressful not knowing where it was, but it did come through in good condition. Maybe the post office forgot to scan the package.
General FAQ
Where is my order shipped from?
Do you offer local pick up?
Currently, we operate exclusively online and do not provide a local pick up option.
How long will it take to receive my order?
Sydney: 2 days
Melbourne: 2–3 days
Brisbane: 3–4 days
Canberra: 3–4 days
Adelaide: 2–3 days
Hobart: 3–4 days
Perth: 4–6 days
Darwin: 3–4 days
Can I choose express shipping?
Will my order be delayed?
We commit to dispatching your order on the next business day. However, once handed over to Australia Post, delivery times are subject to their service schedules and any unforeseen delays.
What should I do if I don't receive my shipment?
Is there a way to track my order?
How can I make a payment?
Why did my payment not go through?
Do Not Honour: Your bank declined the transaction, possibly suspecting unauthorized activity.
Insufficient Funds: Your account doesn’t have enough balance to cover the purchase.
High-Risk Transaction: The bank flagged the transaction due to unusual activity or first-time purchases on new websites.
Fraud Suspicion: Unusual spending patterns triggered the bank’s fraud prevention measures.
In such cases, please wait for our email with further instructions.